Microsoft Antitrust Essay, Research Paper

Since 1990, a battle has raged in United States courts between the United

States government and the Microsoft Corporation out of Redmond, Washington,

headed by Bill Gates. What is at stake is money. The federal government

maintains that Microsoft?s monopolistic practices are harmful to United States

citizens, creating higher prices and potentially downgrading software quality,

and should therefore be stopped, while Microsoft and its supporters claim that

they are not breaking any laws, and are just doing good business.

Microsoft?s antitrust problems began for them in the early months of 1990(Check

1), when the Federal Trade Commission began investigating them for possible

violations of the Sherman and Clayton Antitrust Acts,(Maldoom 1) which are

designed to stop the formation of monopolies. The investigation continued on

for the next three years without resolve, until Novell, maker of DR-DOS, a

competitor of Microsoft?s MS-DOS, filed a complaint with the Competition

Directorate of the European Commission in June of 1993.

(Maldoom 1) Doing this stalled the investigations even more, until finally in

August of 1993, (Check 1)the Federal Trade Commission decided to hand the case

over to the Department of Justice. The Department of Justice moved quickly,

with Anne K.

Bingaman, head of the Antitrust Division of the DOJ, leading the way.(Check 1)

The case was finally ended on July 15, 1994, with Microsoft signing a consent

settlement.(Check 1)

The settlement focused on Microsoft?s selling practices with computer

manufacturers. Up until now, Microsoft would sell MS-DOS and Microsoft?s other

operating systems to original equipment manufacturers (OEM?s) at a 60% discount

if that OEM agreed to pay a royalty to Microsoft for every single computer that

they sold (Check 2) regardless if it had a Microsoft operating system installed

on it or not. After the settlement, Microsoft would be forced to sell their

operating systems according to the number of computers shipped with a Microsoft

operating system installed, and not for computers that ran other operating

systems. (Check 2)

Another practice that the Justice Department accused Microsoft of was that

Microsoft would specify a minimum number of minimum number of operating systems

that the retailer had to buy, thus eliminating any chance for another operating

system vendor to get their system installed until the retailer had installed

all of the Microsoft operating systems that it had installed.(Maldoom 2)

In addition to specifying a minimum number of operating systems that a vendor

had to buy, Microsoft also would sign contracts with the vendors for long

periods of time such as two or three years. In order for a new operating system

to gain popularity, it would have to do so quickly, in order to show potential

buyers that it was worth something. With Microsoft signing long term contracts,

they eliminated the chance for a new operating system to gain the popularity

needed, quickly.(Maldoom 2)

Probably the second most controversial issue, besides the per processor

agreement, was Microsoft?s practice of tying. Tying was a practice in which

Microsoft would use their leverage in one market area, such as graphical user

interfaces, to gain leverage in another market, such as operating systems,

where they may have competition.(Maldoom 2) In the preceding example, Microsoft

would use their graphical user interface, Windows, to sell their operating

system, DOS, by offering discounts to manufacturers that purchased both MS-DOS

and Windows, and threatening to not sell Windows to companies who did not also

purchase DOS.

In the end, Microsoft decided to suck it up and sign the settlement agreement.

In signing the agreement, Microsoft did not actually have to admit to any of

the alleged charges, but were able to escape any type of formal punishment such

as fines and the like.

The settlement that Microsoft agreed to prohibits it, for the next six and a

half years from:

* Charging for its operating system on the basis of computer shipped rather

than on copies of MS-DOS shipped;

* Imposing minimum quantity commitments on manufacturers;

* Signing contracts for greater than one year;

* Tying the sale of MS_DOS to the sale of other Microsoft products;(Maldoom 1)

Although these penalties look to put an end to all of Microsoft?s evil

practices, some people think that they are not harsh enough and that Microsoft

should have been split up to put a stop to any chance of them forming a true

monopoly of the operating system market and of the entire software market.

On one side of the issue, there are the people who feel that Microsoft should

be left alone, at least for the time being. I am one of these people, feeling

that Microsoft does more good than bad, thus not necessitating their breakup. I

feel this way for many reasons, and until Microsoft does something terribly

wrong or illegal, my opinion will stay this way.

First and foremost, Microsoft sets standards for the rest of the industry to

follow.

Jesse Berst, editorial director of Windows Watcher newsletter out of Redmond,

Washington, and the executive director of the Windows Solutions Conference,

says it best with this statement: “To use a railroad analogy, Microsoft builds

the tracks on which the rest of the industry ships its products.” (”Why

Microsoft (Mostly) Shouldn?t Be Stopped.”

4) With Microsoft creating the standards for the rest of the computer industry,

they are able to create better standards and build them much faster than if an

outside organization or committee were to create them. With these standards

set, other companies are able to create their applications and other products

that much faster, and better, and thus the customers receive that much better

of a product.

Take for instance the current effort to develop the Digital Video Disc (DVD)

standard. DVD?s are compact discs that are capable of storing 4900 megabytes of

information as apposed to the 650 megabytes that can be stored on a CD-ROM disc

now.

For this reason, DVD?s have enormous possibilities in both the computer

industry and in the movie industry. For about the last year, companies such as

Sony, Mitsubishi, and other prominent electronics manufacturers have been

trying to decide on a set of standards for the DVD format. Unfortunately, these

standards meetings have gone nowhere, and subsequently, many of the companies

have broken off in different directions, trying to develop their own standards.

In the end, there won?t be one, definite standard, but instead, many standards,

all of which are very different from one another. Consumers will be forced to

make a decision on which standard to choose, and if they pick the wrong one,

they could be stuck down the road with a DVD player that is worthless. Had only

one company set the standards, much like Microsoft has in the software

business, there wouldn?t be the confusion that arose, and the consumers could

sit back and relax, knowing that the DVD format is secure and won?t be changed.

Another conclusion that many anti-Microsoft people and other people around the

world jump to is that the moment that we have a company, such as Microsoft, who

is very successful, they immediately think that there must be something wrong;

they have to be doing something illegal or immoral to have become this immense.

This is not the case.

Contrary to popular belief, Microsoft has not gained its enormous popularity

through monopolistic and illegal measures, but instead through superior

products. I feel that people do have brains, and therefore have the capacity

to make rational decisions based on what they think is right. If people didn?t

like the Microsoft operating systems, there are about a hundred other choices

for operating systems, all of which have the ability to replace Microsoft if

the people wanted them. But they don?t, the people for the most part want

Microsoft operating systems. For this reason, I don?t take the excuse that

Microsoft has gained their popularity through illegal measures. They simply

created products that the people liked, and the people bought them.

On the other side of the issue, are the people who believe that Microsoft is

indeed operating in a monopolistic manner and therefore, the government should

intervene and split Microsoft up. Those who are under the assumption that

Microsoft should indeed be split up, believe that they should either be split

into two separate companies: one dealing with operating systems and the other

dealing strictly with applications. The other group believes that the

government should further split Microsoft up into three divisions: one company

to create operating systems, one company to create office applications, and one

company to create applications for the home. All of these people agree that

Microsoft should be split up, anyway possible.

The first thing that proponents of Microsoft being split up argue that although

Microsoft has created all kinds of standards for the computer software

industry, in today?s world, we don?t necessarily need standards. Competing

technologies can coexist in today?s society, without the need for standards set

by an external body or by a lone company such as Microsoft. A good analogy for

this position is given in the paper, “A Case Against Microsoft: Myth Number 4.”

In this article, the author states that people who think that we need such

standards, give the example of the home video cassette industry of the late

1970?s. He says that these people point out that in the battle between the VHS

and Beta video formats, VHS won not because it was a superior product, but

because it was more successfully marketed. He then goes to point out that

buying an operating system for a computer is nothing at all like purchasing a

VCR, because the operating system of a computer defines that computer?s

personality, whereas a VCR?s only function is to play movies, and both VHS and

Beta do the job equally.

Also, with the development of camcorders, there have been the introduction of

many new formats for video tapes that are all being used at once. VHS-C, S-VHS

and 8mm formats all are coexisting together in the camcorder market, showing

that maybe in our society today, we are not in need of one standard. Maybe we

can get along just as well with more than one standard. Along the same lines,

there are quite a few other industries that can get along without one standard.

Take for instance the automobile industry. If you accepted the idea that one

standard was best for everyone involved, then you would never be tempted to

purchase a BMW, Lexus, Infiniti, Saab or Porsche automobile, due to the fact

that these cars all have less than one percent market share in the automobile

industry and therefore will never be standards.

Probably the biggest proponent of government intervention into the Microsoft

issue is Netscape Communications, based out of Mountain View, California.

Netscape has filed law suits accusing Microsoft of tying again.(”Netscape?s

Complaint against MicroSoft.” 2) This time, Microsoft is bundling their world

wide web browser, Internet Explorer 3.0 into their operating system, Windows

95. Netscape is the maker of Netscape Navigator, currently the most widely used

internet browser on the market, and now, facing some fierce competition from

Microsoft?s Internet Explorer. Netscape says that in addition to bundling the

browser, Microsoft was offering Windows at a discount to original equipment

manufacturers (OEM?s),(”Netscape?s Complaint against MicroSoft.” 2) to feature

Internet Explorer on the desktop of the computers that they shipped, thus

eliminating any competition for space on the desktop by rival companies such as

Netscape.

If the OEM wants to give the consumer a fair and even choice of browsers by

placing competitors? browser icons in a comparable place on the desktop,

Netscape has been informed that the OEM must pay $3 more for Windows 95 than an

OEM that takes the Windows bundle as is and agrees to make the competitors?

browsers far less accessible and useful to customers.(”Netscape?s Complaint

against MicroSoft.” 2) Another accusation that Netscape is making against

Microsoft is that they are doing the same type of things with the large

internet service providers of the nation. They are offering the large internet

providers of the nation, such as Netcom and AT&T, space on the Windows 95

desktop, in return for the internet provider?s consent that they will not offer

Netscape Navigator, or any other competing internet software to their

customers.(”Netscape?s Complaint against MicroSoft.” 3)

Netscape is becoming ever more concerned with Microsoft?s practices, because

for now, they are going untouched by the government and it looks as if it will

stay that way for quite some time now. The are very much worried, as they watch

the numbers of users switching to Microsoft?s browser, and the number of users

using Navigator slipping.

Besides all of the accusations of monopolistic actions Netscape lay down on

them, Microsoft does seem to have one advantage when it comes to the browser

wars. Their new browser, version 3.0, matches Netscape?s feature for feature,

with one added plus: it is free and Microsoft says that it always free. So is

their internet server, Internet Information Server. Whereas Netscape charges

$50 and $1500 for their browser and their web server, respectively.(”Netscape?s

Complaint against MicroSoft.” 3)

With all the information that has been presented for both sides of the issue,

you are probably left in a daze, not knowing what to think. Is Microsoft good?

Or is Microsoft bad? Well, the answer is a little bit of both. Even though the

Justice Department found that Microsoft might be practicing some techniques

that are less than ethical, they did not find that Microsoft was breaking any

anti-trust laws, nor did Microsoft actually admit to the accusations when they

signed the agreement. If anything, them signing the agreement was more of a

sorry than an full fledged admission of guilt. Other people might disagree with

me, and there might be a lot of allegations floating around from different

companies, but the fact of the matter is plain and simple. Microsoft has not

been formerly charged and found guilty of any illegal practices pertaining to

them being a monopoly.

I believe that the government should stay out of the affairs of the economy,

rather than get tangled up in a mess, and just end up deadlocked like the FTC

did in 1990. And even if the government did get involved, due to the extremely

fast paced nature of the computer industry, and the extremely slow nature of

the government, there may not be any resolve for quite a while.

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