Реферат Cultural differences
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Cultural differences
Business today is international. Business people have to travel a lot. On a business trip people may meet colleagues and business partners for the first time. It is usual for colleagues from different countries to experience cultural differences. In other words, they may be surprised by foreign social conventions, that is the different ways that other nationalities or different cultures do things.
The Japanese have perhaps the strictest rules of social and business behaviour. Seniority is very important, and younger man should never be sent to complete a business deal with an older Japanese man. The Japanese business card almost needs a rulebook of its own. You must exchange business cards immediately on meeting because it is essential to establish everyone’s status and position. When it is handed to a person in a superior position, it must be given and received with both hands, and you must take time to read it carefully, and not just put it in your pocket! Also the bow is a very important part of greeting someone. You should not expect the Japanese to shake hands. Bowing the head is a mark of respect and the first bow of the day should be lower than when you meet thereafter.
The Americans sometimes find it difficult to accept the more formal Japanese manners. They prefer to be casual and more informal, as illustrated by the universal “Have a nice day!” American waiters have a one-word imperative “Enjoy!” Another example is that American executives sometimes signal their feelings of ease and importance in their offices by putting their feet on desk while on the telephone. In
There are many differences between people from different countries. For example, if you have arranged a meeting at four o’clock, you should expect your business colleagues from
The British are happy to have a business lunch and discuss business matters with a drink during the meal; the Japanese prefer not to work while eating. The Germans like to talk business before dinner; the French like to eat first and talk afterwards. Taking off your jacket and rolling up your sleeves is a sign of getting down to work in
